Privacy Policy

1. What We Collect

We collect information you provide directly to us:

• Waitlist signups: email address and optional business name
• Onboarding submissions: business name, industry, contact email, AI personality details, and knowledge base content you provide
• Demo usage: messages you send in the demo chat interface
• Account information: when you become a client, we store your contact details, plan, and API usage data

We also collect limited technical information automatically:

• IP address and browser type (for security and abuse prevention)
• Pages visited and time spent on tonkos.io
• API request logs (endpoint, timestamp, tokens used) for billing and analytics

2. How We Use Your Information

• To operate the TonkOS platform and deliver your AI branch
• To send you your API key, onboarding updates, and billing receipts
• To contact waitlist members when early access opens
• To monitor for abuse, fraud, and violations of our Terms of Service
• To improve the platform and our AI models

We do not sell your personal information. We do not run ads.

3. AI Training and Your Data

Content you submit during onboarding (business descriptions, FAQs, knowledge base) is used to train your AI branch (LoRA adapter) on the TonkOS platform. This content is stored on our servers and used exclusively to power your branch.

Demo chat messages may be used in anonymized, aggregated form to improve the quality of TonkOS AI responses. We do not use your demo conversations to train models without your consent.

4. Compute and Inference

TonkOS runs on InferCoin's decentralized compute network (infercoin.io). When your AI branch processes a request, that request is routed through InferCoin's infrastructure. We recommend reviewing InferCoin's privacy practices for details on how compute jobs are handled.

5. Data Sharing

We share your data only in limited circumstances:

• InferCoin — for AI inference (compute jobs)
• Stripe — for payment processing. We do not store your card details.
• Email providers — to send transactional emails (onboarding, API key delivery, invoices)
• Legal requirements — if required by law or to protect the rights and safety of TonkOS, our users, or others

6. Data Retention

• Waitlist data: retained until you ask to be removed or the waitlist closes
• Client data: retained for the duration of your subscription plus 90 days after cancellation
• API usage logs: retained for 12 months for billing and analytics
• Demo conversations: retained for up to 30 days, then deleted

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (where processing is based on consent)
• Opt out of marketing communications

To exercise these rights, email tank@tonkos.io. We will respond within 30 days.

8. Security

We use industry-standard security practices including encrypted connections (HTTPS), hashed API keys, and access controls on our servers. No system is 100% secure. If you discover a security vulnerability, please report it responsibly to tank@tonkos.io.

9. Children's Privacy

TonkOS is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on tonkos.io. Your continued use of TonkOS after changes take effect constitutes acceptance of the updated policy.

11. Contact

UFT Holdings LLC (Pending)
Wimauma, FL, United States
tank@tonkos.io